Support

Support & Feedback

In-App Support

Support is accessible in the app via: More → Support.

Contact Support

• Support: support@jomboa.com

• General: hello@jomboa.com / info@jomboa.com

• Admin/escalations: admin@jomboa.com
  
  

What to Include

Please include:

• Your account email (if applicable)

• What happened + steps to reproduce

• Screenshots (if possible)

• Device model and OS version
  
  

Response Time

We aim to respond within 24–72 hours.

Community Issues

For urgent community issues (roles, disputes, approvals, roster changes), contact your Community Admin first. If platform assistance is needed, email support@jomboa.com.

Account Deletion

To delete your JOMBOA account, see: https://www.jomboa.com/delete-account or go to More → Delete Account in the app.

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