Delete Account

Delete Your Account

If you would like to permanently delete your JOMBOA account and all associated data, you can do so using any of the methods below.

Option 1 — Delete directly in the App

This is the fastest way to delete your account.

1. Open the JOMBOA app

2. Tap More in the bottom navigation

3. Tap Delete Account

4. Follow the on-screen confirmation steps

Your account and associated data will be permanently deleted. This cannot be undone.

Option 2 — Submit a deletion request by email

If you are unable to access the App, you can request account deletion by email.

1. Send an email to support@jomboa.com

2. Use the subject line: Account Deletion Request

3. Include the email address associated with your JOMBOA account

We will verify your identity and process your deletion request within 7 business days. You will receive a confirmation email when your account has been deleted.

What happens when you delete your account

• Your account credentials and profile information are permanently deleted

• Your community memberships are removed

• Content you created — including announcements, match entries, and roster contributions — may remain visible to your community in anonymized form or may be removed depending on the type of content

• Deletion is permanent and cannot be reversed

Before you delete

Please note the following before proceeding:

• If you are the only administrator of a community, you must promote another member to administrator before deleting your account. Contact support@jomboa.com if you need help with this.

• Deleted accounts cannot be recovered. If you think you may want to return to JOMBOA in the future, consider simply logging out instead.

Questions

If you have any questions about account deletion or your data, contact us at support@jomboa.com. We are happy to help.